Conditions générales de vente

**Terms of Sale**

Welcome to UmbelPet. These Terms of Sale govern all purchases made through our website. By placing an order, you agree to the terms outlined below.

**1. General Information**
These Terms apply to all products sold on our website. We reserve the right to update or modify these Terms at any time without prior notice.

**2. Products**
We sell pet-related products including dog harnesses, leashes, accessories, and other pet supplies. We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations may occur.

**3. Pricing**
All prices listed on our website are subject to change without notice. Prices do not include shipping fees or applicable taxes unless stated otherwise. Final pricing is shown at checkout.

**4. Payment**
We accept secure payments through major payment providers (such as credit/debit cards and other available methods at checkout). Full payment is required before order processing.

**5. Order Processing**
Orders are processed within **1–3 business days** after payment confirmation. Orders are not processed on weekends or holidays.

**6. Shipping & Delivery**
We deliver orders within **8–10 business days** after processing. Delivery times are estimates and may vary due to shipping carrier delays or customs processing.

**7. Order Cancellations**
Orders can be canceled within **24 hours** of purchase. After this period, orders may already be processed and cannot be canceled.

**8. Returns & Refunds**
If you are not satisfied with your purchase, you may request a return or refund according to our Return Policy. Items must be unused and in original condition.

**9. Damaged or Lost Items**
If your order arrives damaged or is lost during shipping, please contact us as soon as possible. We will assist you in resolving the issue with the shipping provider.

**10. Limitation of Liability**
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products. Our liability is limited to the purchase price of the product.

**11. Customs, Duties, and Taxes**
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

**12. Governing Law**
These Terms shall be governed by and interpreted in accordance with applicable laws. Any disputes shall be handled by the appropriate legal authorities.

**13. Contact Information**
If you have any questions about these Terms of Sale, please contact us:
Email: info@umbelpet.com

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Thank you for choosing UmbelPet. We appreciate your trust in our store.